5 Compelling Reasons to Use a Hotel Mystery Shopping Service
Hotels can spend huge amounts outfitting their establishments - extensive advertising campaigns, staff training and corporate branding and placement - yet have their investments thwarted and businesses seriously jeopardised by neglecting to monitor that their establishment's procedures, standards and policies are conscientiously complied with by all staff members. Many establishments, confident that they have made a sophisticatedly marketed, exemplary venue, are mistaken in thinking they can immediately rest, assuming that serious fresh and repeat client traffic will naturally flow. However, such complacency in the competitive earth of quality accommodation can be the demise of a business.
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