Estate Property Management Equals Disputes and Complaints
Disgruntled leaseholders and professional estate property management firms should get to grips with excellent practice standards for residential block management. A clear complaints procedure is essential to allow leaseholders the opportunity to be heard. The competent property management corporation will be a member of a recognised regulatory body such as the RICS or ARMA which brings with it a requirement to comply with the relevant RICS Code. A code which requires that an effective complaints procedure is mandatory.
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